Privacy Policy

1. Introduction

JMeetups ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and use our website, mobile application, and related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using JMeetups, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

Information You Provide Directly:

  • Account Registration: Name, email address, phone number (optional), date of birth, gender, sexual orientation, location, and other profile information
  • Profile Content: Photos, bio, relationship goals, interests, religious affiliation, education, occupation, and other personal details you choose to share
  • Communications: Messages sent between users, emails to our support team, and feedback or survey responses
  • Preferences: Search criteria, match preferences, notification settings, and other user preferences
  • Payment Information: If applicable, billing address, payment method details (processed securely through third-party payment processors)

Information Collected Automatically:

  • Device Information: Device type, operating system, unique device identifier, mobile network information, and device settings
  • Usage Information: Pages viewed, features used, time spent on the Service, searches performed, profiles viewed, and matches made
  • Location Information: Approximate location based on IP address or GPS (with your permission on mobile devices)
  • Cookies and Tracking Technologies: Cookies, pixel tags, web beacons, and similar tracking technologies to understand user behavior and improve the Service
  • Log Data: IP addresses, browser type, referring URLs, access times, and other server log data

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To create and maintain your account, process transactions, and provide the core matching and messaging features
  • Personalization: To personalize your experience, show relevant matches, and provide recommendations based on your preferences
  • Communication: To send you transactional emails (account confirmation, password resets), promotional emails (with your consent), service updates, and responses to your inquiries
  • Safety and Moderation: To monitor, verify, and enforce compliance with our Terms of Service; to detect, prevent, and address fraud, abuse, and security issues; to review and approve user profiles; and to investigate disputes
  • Service Improvement: To analyze how users interact with our Service, identify trends and preferences, improve features and functionality, and develop new products or services
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and court orders
  • Marketing and Analytics: To conduct surveys, contests, and market research (with your consent); to analyze user demographics and preferences; and to measure advertising effectiveness

4. How We Share Your Information

Profile Visibility: Your profile information is visible to other approved members of JMeetups. You can control the visibility of certain information through your privacy settings. Information visible to other members includes your photos, basic profile details, interests, and location (general area, not exact address).

Service Providers: We may share your information with third-party service providers who assist us in operating the Service, including:

  • Email service providers for sending emails and notifications
  • Payment processors for handling transactions
  • Cloud hosting providers for data storage and backup
  • Analytics providers for understanding user behavior
  • Customer support platforms for managing inquiries

These service providers are contractually obligated to use your information only as necessary to provide the agreed-upon services and to maintain the confidentiality and security of your information.

Legal Requirements: We may disclose your information if required by law, court order, government request, or to protect the legal rights, safety, and property of JMeetups, our users, and the public.

Business Transfers: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change via email and/or notice on our website.

Aggregated and De-identified Data: We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

Data We Do NOT Share: JMeetups does NOT sell, trade, rent, or share your personal information with third parties for their marketing purposes. We do not disclose your email address, phone number, financial information, or other sensitive data to other users or third parties without your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will retain your information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. Message content and other user-generated content may be retained longer for backup and archival purposes.

You may request deletion of your account and associated personal information at any time by contacting us at support@jmeetups.com. Please note that some information may be retained to comply with legal requirements or to fulfill legitimate business purposes.

6. User Rights and Data Access

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you and to receive a copy of such information in a portable format
  • Right to Correct: You can update, correct, or amend inaccurate or incomplete information in your account settings
  • Right to Delete: You may request the deletion of your account and associated personal information, subject to certain legal exceptions
  • Right to Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in our emails or adjusting your notification settings
  • Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format
  • Right to Withdraw Consent: If processing is based on your consent, you can withdraw such consent at any time

To exercise any of these rights, please contact us at support@jmeetups.com. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

Cookies: We use cookies (small text files stored on your device) to enhance your experience, remember your preferences, understand how you use our Service, and deliver personalized content. You can control cookie settings through your browser settings, but disabling cookies may limit certain features of the Service.

Types of Cookies:

  • Essential Cookies: Necessary for the functioning of the Service (e.g., authentication, security)
  • Preference Cookies: Remember your choices and settings to personalize your experience
  • Analytics Cookies: Collect data about how you use the Service to improve performance and features
  • Marketing Cookies: Used to track advertising effectiveness and deliver relevant content (used only with your consent)

Other Tracking Technologies: We may use pixel tags, web beacons, and similar technologies to track user behavior, deliver targeted advertising, and measure campaign effectiveness.

8. Security Measures

JMeetups implements industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS) and at rest
  • Secure password hashing and salting
  • Regular security audits and vulnerability assessments
  • Restricted access to personal information on a need-to-know basis
  • Secure data storage in protected facilities
  • Employee training on data privacy and security practices

Important Note: While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Children's Privacy

JMeetups is not intended for users under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that we have collected information from someone under 18, we will delete such information immediately and terminate the user's account.

If you believe we have collected information from a minor, please contact us immediately at support@jmeetups.com.

10. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, and services that are not operated by JMeetups. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices, content, or policies of third-party websites and services.

We encourage you to review the privacy policies of any third-party service before providing personal information. Your use of third-party services is governed by their terms and conditions and privacy policies.

11. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals. JMeetups does not currently respond to Do Not Track signals, but we provide you with various privacy choices as described in this Privacy Policy.

12. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States. The data protection laws of the United States may not be as comprehensive as those in your country. By using JMeetups, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

13. Changes to This Privacy Policy

JMeetups may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website with a new "Last Updated" date
  • Sending you an email notification of material changes
  • Requiring your consent to the updated policy before continuing to use the Service (if required by law)

Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, and sold
  • Right to delete personal information collected from you
  • Right to opt-out of the sale or sharing of personal information
  • Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please submit a request to support@jmeetups.com. We will verify your identity and respond to your request within 45 days.

15. European Union Privacy Rights (GDPR)

If you are located in the European Union, European Economic Area, or United Kingdom, you have rights under the General Data Protection Regulation (GDPR). We process your information based on legitimate interests, consent, contract performance, and legal obligation. You have the right to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request erasure of your information
  • Restrict processing of your information
  • Request a copy of your information in a portable format
  • Object to processing of your information
  • Withdraw consent to processing

To exercise your GDPR rights, please contact us at support@jmeetups.com. We will respond to your request within 30 days.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

JMeetups Privacy Team
Email: support@jmeetups.com
Website: https://www.jmeetups.com

We will respond to your inquiry within 5 business days.

Last updated: April 2026